Support

Last updated: February 7, 2026

Contact

For all support requests, contact: aaron@lumenais.com

What to Include

To speed up support, include your account email, device type, app/web version, and a short description of what happened.

Billing and Subscriptions

App Store subscription billing is managed by Apple. For billing issues, include your subscription tier and purchase date in your support message.

Privacy Requests

For data access, export, or deletion requests, contact: privacy@lumenais.com